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Citygate Outlets

Membership Points Conversion

5,000points

Terms & Conditions
1. The promotion period is from 3 to 31 October 2022.
2. Only members of Citygate Outlets CLUB CG and Cityplaza LIVE+ can participate in this promotion.
3. Members must successfully link their Citygate Outlets CLUB CG and Cityplaza LIVE+ memberships in the same TAIKOO+ account in order to convert membership points.
4. Membership points conversion rate: 1 CLUB CG point = 1 LIVE+ point.
5. Membership points can be converted in units of 1,000 and 5,000 points. A minimum of 1,000 membership points can be converted at a time.
6. Upon confirmation of successful conversion, converted membership points will be immediately deducted from the Citygate Outlets CLUB CG member account and credited to the corresponding Cityplaza LIVE+ member account, and vice versa.
7. Membership points conversion requests cannot be cancelled after they have been confirmed, and the points that have been exchanged cannot be refunded.
8. During the promotion period, CLUB CG "Pre-members" who successfully convert Cityplaza LIVE+ membership points to their Citygate Outlets CLUB CG member account will be upgraded to CLUB CG "Members" within 24 hours.
9. "Pre-members" must be upgraded to "Members" in order to redeem gifts with points on the TAIKOO+ mobile app.
10. During the promotion period, CLUB CG members can receive a 1,000 CLUB CG points reward if they convert membership points from their Cityplaza LIVE+ member account to their Citygate Outlets CLUB CG member account, then make a single purchase of HK$1,000 or above by electronic payment at designated Citygate Outlets merchants (excluding TaSTe, HK JEBN, Andante, Essence, Fresh, Olea, The Enclave and The Pavilion) and upload the receipt via the TAIKOO+ mobile app for approval. Once the receipt is approved, members shall be eligible to receive the 1,000 CLUB CG points reward.
11. Each member can earn the 1,000 CLUB CG points reward once only during the promotion period.
12. The CLUB CG points reward will be credited to eligible members' accounts in November 2022.
13. The expiry date of the CLUB CG points reward will be the same as the expiry date of the CLUB CG membership points held by the member.
14. To participate in this promotion, members must upload the original eligible machine-printed merchant receipt and corresponding electronic payment slip via the TAIKOO+ mobile app within 14 days from the day of purchase (purchase day inclusive). "Eligible receipt" refers to the original copy of a machine-printed receipt for a single transaction by electronic payment valued at HK$1,000 or more (including credit cards, debit cards, EPS, Apple Pay, Android Pay, Samsung Pay, Alipay, WeChat Pay, Tap & Go and Octopus cards) from designated Citygate Outlets merchants (excluding TaSTe, HK JEBN, Andante, Essence, Fresh, Olea, The Enclave and The Pavilion) and its corresponding electronic payment slip from the same day with a matching spending amount.
15. For details about eligible receipts, points earning and the Terms & Conditions of the CLUB CG Membership programme, please refer to the Terms and conditions of CLUB CG Membership Programme in the TAIKOO+ mobile app.
16. If a member converts membership points from their Citygate Outlets CLUB CG member account to their Cityplaza LIVE+ member account, the converted points shall be subject to the Terms & Conditions of Cityplaza LIVE+, including but not limited to expiry date of membership points, and vice versa.
17. Membership points cannot be converted between Citygate Outlets CLUB CG and Cityplaza LIVE+ after the promotion period.
18. For enquiries regarding Cityplaza LIVE+ memberships, please contact Cityplaza.
19. Swire Properties Limited reserves all rights to change these Terms & Conditions.
20. All Terms & Conditions are written in English and may be translated into other languages. In the case of any discrepancy, the English version shall prevail and it shall be executed according to the English version.
21. In the case of any dispute, the decision of Swire Properties Limited is final.

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