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About Citygate Outlets

Located on the beautiful Lantau Island, Citygate Outlets is Hong Kong’s leading outlet mall and the perfect destination for a city escape. The mall features more than 150 world-renowned premium brands, and over 40 international dining hotspots and one-stop entertainment experiences, offering discounts of up to 90% and a carefree atmosphere. Let’s escape in style at Citygate Outlets!

Address: 18-20 Tat Tung Road, Tung Chung, Lantau, Hong Kong (Exit C at MTR Tung Chung Station)
Business Hours: 10am - 10:00pm

 

Awards & Recognitions:

2007
Silver Award in MAXI Award (Integration section category)
International Council of Shopping Centre
2018
Final Platinum Rating - BEAM Plus Existing Building V2.0 (Comprehensive Scheme A)
Hong Kong Green Building Council Limited
2018
Service & Courtesy Award - Top 10 Outstanding Service Retail Brand
Hong Kong Retail Management Association

 

2020
Best Launch/Rebranding Event (Silver)
Marketing Events Awards 2020

 

2020
Best Sponsorship Activation (Silver)
Marketing Events Awards 2020

 

2020
Most Innovative Use of Data – Gold
DigiZ Awards Hong Kong 2020

 

2020
Best AI Solution – Bronze
DigiZ Awards Hong Kong 2020

 

2020
Best Technology Solution – Silver
DigiZ Awards Hong Kong 2020

 

2020
2020 Quality Service Retailer of the Year - Silver Award of Shopping Mall Category
Hong Kong Retail Management Association

2021
Best Use of Venue – Bronze
MARKies Awards 2021

2021
Best Idea – Customer Engagement – Bronze
MARKies Awards 2021

2021
Best Idea – Mobile & Apps – Gold
MARKies Awards 2021

2021
Best Loyalty Programme – Food & Beverage - Gold
Loyalty & Engagement Awards 2021

2021
Best Use of Experiential Marketing - Gold
Loyalty & Engagement Awards 2021

2021
Best Use of Gamification – Silver
Loyalty & Engagement Awards 2021

2021
Best O2O Strategies – Gold
DigiZ Awards 2021

2021
Best Digital OOH Campaign – Bronze
DigiZ Awards 2021

2021
Best Event- Gamification – Gold
Marketing Events Awards 2021

2021
Best Event – Health and Fitness – Gold
Marketing Events Awards 2021

2021
Best Innovative Transition – Physical to Virtual – Gold
Marketing Events Awards 2021

2021
Best Event – Retail – Bronze
Marketing Events Awards 2021

2021
Best Mall Event – Bronze
Marketing Events Awards 2021

2021
2021 Quality Service Retailer of the Year - Silver Award of Shopping Mall Category
Hong Kong Retail Management Association