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About Citygate Outlets

Located on the beautiful Lantau Island, Citygate Outlets is Hong Kong’s leading outlet mall and the perfect destination for a city escape. The mall features more than 150 world-renowned premium brands, and over 40 international dining hotspots and one-stop entertainment experiences, offering discounts of up to 90% and a carefree atmosphere. Let’s escape in style at Citygate Outlets!

Address: 18-20 Tat Tung Road, Tung Chung, Lantau, Hong Kong (Exit C at MTR Tung Chung Station)
Business Hours: 10am - 10:00pm

 

Awards & Recognitions:

 
2018

Final Platinum Rating - BEAM Plus Existing Building V2.0 (Comprehensive Scheme A)
Hong Kong Green Building Council Limited
2018
Service & Courtesy Award - Top 10 Outstanding Service Retail Brand
Hong Kong Retail Management Association

 

2020
Best Launch/Rebranding Event (Silver)
Marketing Events Awards 2020

 

2020
Best Sponsorship Activation (Silver)
Marketing Events Awards 2020

 

2020
Most Innovative Use of Data – Gold
DigiZ Awards Hong Kong 2020

 

2020
Best AI Solution – Bronze
DigiZ Awards Hong Kong 2020

 

2020
Best Technology Solution – Silver
DigiZ Awards Hong Kong 2020

 

2020
2020 Quality Service Retailer of the Year - Silver Award of Shopping Mall Category
Hong Kong Retail Management Association

2021
Best Use of Venue – Bronze
MARKies Awards 2021

2021
Best Idea – Customer Engagement – Bronze
MARKies Awards 2021

2021
Best Idea – Mobile & Apps – Gold
MARKies Awards 2021

2021
Best Loyalty Programme – Food & Beverage - Gold
Loyalty & Engagement Awards 2021

2021
Best Use of Experiential Marketing - Gold
Loyalty & Engagement Awards 2021

2021
Best Use of Gamification – Silver
Loyalty & Engagement Awards 2021

2021
Best O2O Strategies – Gold
DigiZ Awards 2021

2021
Best Digital OOH Campaign – Bronze
DigiZ Awards 2021

2021
Best Event- Gamification – Gold
Marketing Events Awards 2021

2021
Best Event – Health and Fitness – Gold
Marketing Events Awards 2021

2021
Best Innovative Transition – Physical to Virtual – Gold
Marketing Events Awards 2021

2021
Best Event – Retail – Bronze
Marketing Events Awards 2021

2021
Best Mall Event – Bronze
Marketing Events Awards 2021

2021
2021 Quality Service Retailer of the Year – Silver Award of Shopping Mall Category
Hong Kong Retail Management Association

2022
2022 Best Conversion Optimisation Strategies – Bronze
DigiZ Awards 2022

2022
2022 Best Digital OOH Campaign – Bronze
DigiZ Awards 2022

2023
Best Use of Experiential Marketing - Gold
Loyalty & Engagement Awards 2023

2023
Best Idea – Partnership/ Sponsorship - Gold
MARKies Awards 2023 

2023
Top 20 of My Favorite Shopping Mall Events
Shopping Mall Awards 2022-23 

2023
Best Event - Retail - Sliver
Marketing Events Awards 2023 

2023
Best Event - Retail - Bronze
Marketing Events Awards 2023 

2023
Best PR Campaign - Corporate Social Responsibility - Bronze
PR Awards 2023 

2023
Best Digital Branded Content – Gold
DigiZ Awards Hong Kong 2023 

2023
Best Gaming Integration Strategies – Silver
DigiZ Awards Hong Kong 2023 

2023
Green Building Award 2023 – Existing Buildings Category: Facilities Management (Grand Award)
The Hong Kong Green Building Council Limited & Professional Green Building Council 

2023
Excellence in Retail Marketing - Bronze
Marketing Excellence Awards 2023 

2024
Best Idea – CX/UX - Bronze
MARKies Awards 2024 

2024
Best Use of Venue - Bronze
MARKies Awards 2024 

2024
Best Use of Venue – Silver
Marketing Event Awards 2024 

2024
Best ESG Event – Silver
Marketing Event Awards 2024 

2024
Best Use of Technology – Bronze
Marketing Event Awards 2024 

2024
Best Use of Technology – Gold
PR Awards 2024 

2024
Best Innovation PR – Silver
PR Awards 2024